Privacy Policy

Privacy Policy for Bakahome

Bakahome ("we", "us", "our") provides complete home interior design and fit-out services throughout Chennai, including modular kitchens, wardrobes, false ceilings, wall panelling, wooden flooring, and outdoor decking. This Privacy Policy explains what information we collect through bakahome.com, how we use it, and the choices you have. By browsing our website or submitting an enquiry, you agree to the practices described on this page.

Information We Collect

We collect the details you choose to share with us, plus a small amount of technical information that is generated automatically as you browse the site.

• Information you submit through our forms. When you request a free estimate, book a design session, refer a friend, or contact us, we ask for your name, phone number, email address, your preferred time to be called, and a description of the services you are interested in (for example, modular kitchen, wardrobe, or full house interior).
• Correspondence. If you call, message, or email us, we keep a record of that exchange so we can follow up on your project.
• Usage data. As with most websites, our servers and analytics tools may record your IP address, browser type, device type, pages viewed, and the dates and times of your visits. This information is used in aggregate and does not identify you personally.

We never request payment card details or other sensitive financial information through this website.

How We Use Your Information

We use the information you give us to:

• Answer your enquiry and arrange a free design consultation or site visit.
• Prepare estimates and proposals for your interior work.
• Send the catalogue or other materials you ask for.
• Keep you updated on your project and provide post-installation support.
• Improve our website, our services, and how we communicate with customers.
• Run our Refer A Friend programme when you choose to take part.

We may contact you by phone, email, or messaging app using the details you provide. We will not send marketing messages unrelated to your enquiry unless you have asked to hear from us, and you can opt out at any time.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to keep the site running smoothly, remember your preferences, and understand how visitors use our pages. Cookies are small text files stored on your device. You can set your browser to refuse cookies or to warn you when cookies are being sent; if you do, some parts of the site may not work as intended. We do not use cookies to collect sensitive personal information.

Third Parties

We do not sell your personal information. We may share it with trusted service providers who help us run our business — for example, website hosting and analytics providers, or communication tools used to manage enquiries — and only as far as needed to perform those services. We may also disclose information if required by law or to protect our legal rights. Our website may link to third-party sites such as Facebook and Instagram; those sites have their own privacy policies, and we encourage you to review them.

Data Retention

We keep your personal information for as long as it is needed for the purpose it was collected — for example, while your enquiry or project is active, and afterwards for a reasonable period so we can honour warranties, provide post-installation service, and maintain business records. Once information is no longer needed, we take reasonable steps to delete or anonymise it.

Your Rights

You can ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you. To make a request, use the contact details below. We will respond within a reasonable time and may ask you to verify your identity before acting on the request.

Security

We take reasonable measures to protect the information you share with us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.

If you have questions about this Privacy Policy or how your information is handled, please get in touch with Bakahome:

• Email: [email protected]
• Phone: +91 81227 81445
• Location: Chennai, Tamil Nadu